Get in touch
Send us a message — we'd love to hear from you.
Email
info@etchd.store
Response time
We typically reply within 24 hours on business days.
Merchant of record
etchd — a brand of netqb LLC
8 The Green, STE B
Dover, DE 19901
United States
Have Any Questions?
Some Find all the information you need, gathered in one convenient spot.
FAQs
What is the estimated delivery time for my order?
Our standard delivery time is 5-10 business days, depending on your location. We’ll keep you updated with tracking information so you can monitor your order’s progress.
Do you offer assembly services?
Yes, we offer an optional assembly service for most items. During checkout, you can choose this option to have our team handle setup upon delivery.
What is your return policy if I’m not satisfied with my purchase?
We accept returns within 30 days of delivery for a full refund or exchange, as long as the item is in its original condition. Please contact our customer service team to initiate a return.
What should I do if my order arrives damaged or incomplete?
We’re here to help. Please reach out to our customer service team with your order number and photos of the issue, and we’ll work quickly to resolve it—whether that means a replacement, refund, or missing item follow-up.
Will sold-out items be restocked, and how can I get notified?
We frequently restock our bestsellers. To stay updated on restocks and new arrivals, we recommend subscribing to our newsletter—you’ll be the first to know.
Contact Us
etchd — a brand of netqb LLC
Mailing Address
8 The Green, STE B
Dover, DE 19901, United States
Email
info@etchd.store
We reply within 24 hours on business days.
Original etchd designs for phone cases, laptop sleeves, and tech accessories — every product made to order and shipped worldwide from our fulfillment partners.